KODE SKEMA | : SKM/1602/00009/2/2019/18 |
LEVEL | : OKUPASI |
JUDUL SKEMA | : WAITER |
BROSUR | : UNDUH |
PERSYARATAN | : KLIK DISINI |
PENDAFTARAN | : KLIK DISINI |
NO | KODE UNIT | JUDUL UNIT |
1 | D1.HRS.CL1.04 | Berkomunikasi melalui telepon |
Communicate on the telephone | ||
2 | D1.HRS.CL1.05 | Mengikuti prosedur kebersihan di tempat kerja |
Comply with workplace hygiene procedures | ||
3 | D1.HRS.CL1.06 | Mengembangkan dan Memperbaharui Pengetahuan Lokal |
Develop and Update Local Knowledge | ||
4 | D1.HRS.CL1.07 | Menerapkan Prosedur Kesehatan dan Keselamatan Kerja |
Implement Occupational Health and Safety Procedures | ||
5 | D1.HRS.CL1.08 | Memelihara Pengetahuan Industri Perhotelan |
Maintain Hospitality Industry Knowledge | ||
6 | D1.HRS.CL1.11 | Melakukan Prosedur Klerikal |
Perform Clerical Procedures | ||
7 | D1.HRS.CL1.12 | Melakukan Prosedur Dasar Pertolongan Pertama |
Perform Basic First Aid Procedures | ||
8 | D1.HRS.CL1.13 | Mempromosikan Produk dan Layanan Kepada Pelanggan |
promote Products and Services to Customers | ||
9 | D1.HRS.CL1.14 | Membaca dan Mengintepretasikan Instruksi Dasar. Arah dan/ atau Diagram |
Read and Interpret Basic Instructions, Directions, and/or Diagrams | ||
10 | D1.HRS.CL1.15 | Menerima dan Menyelesaikan Keluhan Pelanggan |
Receive and Resolve Customer Complaints | ||
11 | D1.HRS.CL1.17 | Berkomunikasi dalam Bahasa Inggris Pada Tingkat Operasional Dasar |
Doing Conversation in English At a Basic Operational Level | ||
12 | D1.HRS.CL1.18 | Bekerjasama Secara Efektif dengan Pelanggan dan Kolega |
Work Effectively with Colleagues and Customers | ||
13 | D1.HRS.CL1.19 | Bekerja dalam Lingkungan Sosial yang Berbeda |
Work in Diverse Environtment | ||
14 | D1.HRS.CL1.20 | Melaksanakan Tugas Perlindungan Anak yang Relevan dengan Industri Pariwisata |
Perform Child Protection Duties Relevant to The Tourism Industry | ||
15 | D1.HBS.CL5.02 | Mengembangkan dan Memperbaharui Pengetahuan tentang Makanan dan Minuman |
Develop and Maintain Food and Beverage Product Knowledge | ||
16 | D1.HBS.CL5.09 | Menyediakan Penghubung antara Dapur dan Area Pelayanan |
Provide a Link Between Kitchen and Service Area | ||
17 | D1.HBS.CL5.12 | Menyediakan Layanan Makanan dan Minuman |
Provide Food and Beverage Services | ||
18 | D1.HFI.CL8.07 | Memproses Transaksi Keuangan |
Process a Financial Transaction for Services Rendered | ||
19 | D1.HBS.CL5.11 | Menyediakan Layanan Gueridon |
Provide Geuridon Service | ||
20 | D1.HBS.CL5.14 | Menyediakan Silver Service |
Provide Silver Service | ||
21 | D1.HBS.CL5.15 | Menyediakan Layanan Minuman Anggur |
Serve a Range of Wine Products | ||
22 | D1.HGE.CL7.11 | Menerima dan Menyimpan dengan Aman Barang yang Masuk |
Receive and Securely Store in Coming Goods | ||
23 | D1.HBS.CL5.16 | Mengambil Pesanan dan Menyiapkan Meja |
Take Food Orders and Provide Courteous Table Service | ||
24 | D1.HBS.CL5.10 | Menyediakan Saran Ahli Tentang Makanan |
Provide Advice about Food and Beverage Services | ||
25 | D1.HFI.CL8.08 | Memproses Transaksi Pembelian Barang atau Jasa |
Process Transaction for Purchase of Goods or Services | ||
26 | D1.HBS.CL5.07 | Menyiapkan dan Menghidangkan Minuman non Alkohol |
Prepare and Serve non Alcoholic Beverages | ||
27 | D1.HBS.CL5.13 | Menyediakan Room Service |
Provide Room Service |