| NO | KODE UNIT | JUDUL UNIT |
| 1 | D1.HOT.CL1.01 | Bekerjasama dengan kolega dan pelanggan |
| | Work effectively with customers and colleagues |
| 2 | D1.HOT.CL1.02 | Bekerja dalam lingkungan sosial yang berbeda |
| | Work in a socially diverse environment |
| 3 | D1.HOT.CL1.03 | Menerapkan proses kesehatan, keselamatan dan keamanan kerja |
| | Implement occupational health and safety procedures |
| 4 | D1.HOT.CL1.05 | Melakukan prosedur administrasi |
| | Perform clerical procedures |
| 5 | D1.HOT.CL1.06 | Mencari dan mendapatkan data komputer |
| | Access and retrieve computer-based data |
| 6 | D1.HOT.CL1.07 | Berkomunikasi melalui telepon |
| | Communicate effectively on the telephone |
| 7 | D1.HOT.CL1.08 | Mengembangkan dan memperbaharui pengetahuan tentang industri perhotelan |
| | Maintain hospitality industry knowledge |
| 8 | D1.HOT.CL1.10 | Mempromosikan produk dan jasa kepada pelanggan |
| | Promote pruducts and services to customer |
| 9 | D1.HOT.CL1.12 | Menyediakan pertolongan pertama |
| | Perform basic First Aid Procedures |
| 10 | D1.HOT.CL1.13 | Melaksanakan tugas perlindungan anak yang relevan dengan industri pariwisata |
| | Perform child protection duties relevant to the tourism industry |
| 11 | D1.HSS.CL4.01 | Membangun dan memelihara tempat kerja yang aman |
| | Establish and maintain a safe and secure workplace |
| 12 | D1.LAN.CL1.01 | Berkomunikasi secara lisan dalam bahasa Inggris pada tingkat operasional dasar |
| | Speak english at a basic operational level |
| 13 | D1.HFO.CL2.07 | Menyediakan jasa porter |
| | Provide Bellboy/Porter services |
| 14 | D1.HSS.CL4.09 | Menyediakan fasilitas kehilangan dan penemuan barang |
| | Provide a lost and found facility |
| 15 | D1.HSS.CL4.08 | Mengawal dan membawa barang-barang berharga |
| | Escort, carry and store valuable items |
